ROCK’s experienced Lease Administration team eliminates the time and burden associated with managing leases, allowing owners to embrace other business opportunities. Annually ROCK’s Lease Administration team handles over $12M in collections for 325+ leases.
Preparation and maintenance of lease abstracts
Annual monitoring of tenant insurance compliance
Tracking of lease options and renewal dates
Tracking changes in the Consumer Price Index (CPI) for calculating lease rate escalations
Providing notification of scheduled rent increases
Lease accounting including billing of security deposits, rents, and budgeted common area maintenance (CAM) charges
Collection of security deposits, rents, and budgeted CAM charges
Collection calls and notices on delinquent accounts
Assessment of late charges and other fees on overdue payments in accordance with lease agreements and owner directives
Providing notification of delinquent accounts to owner
Issuance of tenant default notices on behalf of the landlord
Calculation of administration, leasing, and management fees, if applicable
Disbursement of lease commissions to all real estate brokers involved in transactions
Disbursement of net proceeds to owners
Electronic payment option for owner
Electronic payment option for owner’s tenants (payments collected on due date)
Issuance of annual IRS Form 1099s to payment recipients
Support owner in lease audit requests from tenants
Client: DGR Partners, LP and Willow Springs Partnership, LP
Services: Lease Administration
As a client I greatly appreciate the professionalism and service that ROCK’s accounting team provides. Their standards and practices provide accurate data and timely information required for effective management and financial controls. They keep their eye on the numbers but also provide a big picture perspective.
Jack Kay Susquehanna Real Estate, LP
Nate Resh is very personable and flexible in terms of scheduling. He understood my needs and wants and helped me make the best decision for my future venture!
Mandy Kessler Business Owner
ROCK is always professional and goes the extra mile to get a deal done. It is always a pleasure working with them, and as a Landlord/owner, we trust that they will represent us well with their clients, which they always do. We have thoroughly enjoyed our long-lasting relationship with them.
Dan Hawks, Director of Leasing Kinsley Properties
Heather Kreiger assisted us with identifying an appropriate space for our new retail operation. She spent almost two years helping us sort through properties and best options. She was always available, ready with meaningful data, eager to provide counsel, and a top notch professional. She regularly went above and beyond our expectations and was always positive and realistic!”
Tammi Morris, Executive Director York Habitat for Humanity
Dave Bode and Heather Kreiger were always available and quick to respond to any request. They understood what our needs were and looked at all options to get us where we needed to be.
Steve Knaub, President/CEO Hospice & Community Care
Completely satisfied with the professionalism of ROCK Commercial Real Estate. Nate Resh and Ben Bode filled our office space in short order and provided us with great communication along the way. Will work with them again.
Dylan Bauer, President of Development Royal Square Development & Construction (RSDC)
Two generations of our family have had the pleasure of working with these absolute professionals. For many years, ROCK has lived up to a heart-felt ethic of putting their clients’ interests first. They employ a team approach, their communication and care has been consistently excellent, and I can say without any reservation, my family has been blessed to work with them. We rely on them and they have never let us down.
Joe Reinhardt PII Affiliates LTD
ROCK has a special way of looking at the market. They are creative and intuitive and far exceeded our expectations. Kevin Hodge kept us up to date on their efforts and gave feedback along the way.
Patricia LaStella, Property Management & Development Willow Valley Associates, Inc.
David Bode is exceptional. He was very patient and ensured that I understood the information he was presenting. He set great timelines and kept me informed. I’m looking forward to the entire ROCK team managing the property.
Fred Fogelman, President Millennium Business Group, LLC
Our relationship with ROCK is a significant partnership. We consider Kevin Hodge a key member of our real estate team. He has been involved in the land acquisition, due diligence, entitlement and eventual sale of every significant transaction we have done in York County for many years. We couldn’t ask for anything more.
Gary Stewart The Stewart Companies
As always, Heather Kreiger and ROCK did a great job for us. Always very accessible and prompt in getting answers!
Jeffrey A. Blakeley, C.P.M., A.P.P., AVP – Real Estate & Procurement Manager Northwest Bank
Outstanding organizational depth providing a results-oriented focus. Very refreshing to be armed with information, knowledge and resources to accomplish our goals.
Gregory Holsinger, President & CEO U-GRO Learning Centres
A wonderful, life changing experience that can’t be expressed in words. When purchasing or selling a property, there’s nothing more stress relieving than to know that your treated as a real person and not just a listing number.
Ras Dean, Owner & CEO Dean’s List Realty
ROCK is a team of knowledgeable professional advisors, who listen and respond to client needs. The people in your organization are unfailingly polite and helpful, and understand the business necessity of workable solutions for client issues.
David Confer, General Counsel The Wolf Organization
Best CRE shop in the region…hands down.
Ryan Shaffer, President & Co-Founder SPG Capital LLC
We had an absolutely wonderful experience with ROCK. Nate Resh helped us think about things we really didn’t even consider, and assisted during the execution of the lease. We couldn’t have been more pleased with him and our overall experience with ROCK.
Shannon Hamme, Recruiting Manager System One Holdings
Jason Turnbull could not have been nicer or easier to work with. He was very professional and responsive; a breath of fresh air compared to other experiences we have had.
Kim Linthicum, Owner Adrenaline Dance of York
Definitely the best in the business!
Clint Sheffer, President 1st Capital Harley-Davidson
John Birkeland was ethical and transparent and made the transaction a smooth and pleasant experience.
Donald Keller, Investor
Matt Czaus is friendly, personable, knowledgeable, and has an amazing work ethic. The whole experience has been wonderful, and the tenants that I have acquired are, by far, a better fit than I had expected.
Mandy Kessler Business Owner
In dealing with Greg Finkelstein and ROCK, I never felt rushed. Greg always kept me informed of what was going on and he offered good, sound advice. I can’t imagine dealing with anyone else. Superb company.
Christine Coggeshall, Property Owner
ROCK is a proven, professional company who has kept our commercial spaces rented for many years. We are very grateful to have them as our partners.
Craig Wolf, Director of Community Services YMCA of York and York County
David Bode was very professional, organized and reassuring to us as sellers. Even though our property was not a high-end piece of real estate, we were given as much time and attention as someone selling a huge commercial building. We felt at all times that everything would be handled efficiently and appropriately.
Jim & Laurie Overmiller
We had a wonderful experience. John Birkeland allowed us to ask as many questions as we needed to make sure that the lease we were signing for our new business was going to work for us.
Samantha Reyes, Owner Pet Whispers Grooming, LLC
My experience with ROCK was served with respect and professionalism. Matt Czaus made the deal work well for all parties and ended up creating a quality work relationship.”
Dan Dean, Investor
David Bode did a very nice job, and I will continue to work with him in the future.
Brian Reider, General Manager SWF Industrial
ROCK worked hard and was with us every step of the way.
Carl Colombo Investor
Very well managed and they took the time to EDUCATE me on the transactions.
I had a very positive experience with ROCK and also withMatt Czaus. He was always very professional and stayed very even keeled through a sometimes rocky process.
Todd Stoltzfus, Owner 232 North George Street Associates, LP
Heather Kreiger did a tremendous job in terms of working with all involved to arrive at a mutually acceptable arrangement.
David Cross, President & COO R.S. Mowery & Sons, Inc.
David Bode and ROCK made the experience of expanding our business an easy one. I highly recommend them and am extremely grateful for their efforts.
Jason Mills, ITS/Traffic Designer Drive Engineering Corp.
Kevin Hodge has been invaluable as an advisor and advocate. Not only did he answer our questions and send us ideas, but he actually cared that we found a home for our atypical needs.
Michelle Hill, Owner Escape Games Live, LLC
I would totally recommend ROCK. They were extremely easy to work with, friendly, and made us a priority. Nate Resh was very willing to meet our needs, even with our short time-frame.
Romy Aure, Owner Elephat Printing & Design, LLC
Heather Kreiger provided good guidance, assistance and direction in a timely matter.
Deborah Allen, Executive Director PennCares Support Services
Damian Reed helped me find and purchase exactly what I was looking for and stayed on top of all my needs from start to finish. This will be the first of many for Damian and me.
Travis Martin, Investor TSM Developments LLC
I cannot say enough about my positive experience working with David Bode. I chose him because he seemed more aggressive and knowledgeable, and my first impression was confirmed many times along the way. He was always available, his experience was evident, and his advice was spot on. I would highly recommend him.
David Fuchs, Investor
Everything was handled promptly and professionally. Jason Turnbull went out of his way to be accommodating!
Jason Abel, Owner MTO Battery
I enjoyed working with John Birkeland. He acted very professionally, knew his market and worked through any issues that arose. I would recommend him to others.
Howard Block, Regional Manager – Corporate Real Estate M&T Bank
Very satisfied with the service and professionalism. I have zero complaints and would gladly refer anyone I know to John Birkeland and ROCK.
Mike Heron, Owner Trail Bikes LLC
My experience with ROCK Commercial Real Estate was one where my questions were answered promptly and where the local knowledge of the advisor was put into play to help make proper decisions.
Harry Reinke, President/Owner Bosley & Rhodes, LLC
David Bode is knowledgeable, responsive, and experienced. He provided excellent guidance throughout our lease process. Could not be happier!
Phil Hollinger, Director of Operations U-GRO Learning Centres, Inc.
They are always available and have exceptional expertise and follow through. I always feel comfortable and confident when working with the ROCK team.
Andy Briceland, Investor
Excellent as always.
John Polli, President Reliance Motor Coach
Very good – professional, attentive, and service oriented.
Sandra Graham, President Progressive Leadership
I have found everyone at Rock to be very professional and very knowledgeable. Any time I have a problem or question it was handled very quickly. I have recommended ROCK to other people dealing with commercial real estate.
Tom Leister, President/CEO Leisters Furniture, Inc.
A great company that works hard to deliver a professional quality of service to their customers.
Jeff Paulus, Owner Integrity Properties
I had a positive experience. Dave Bode was easy to work with and was able to get back to me in a timely manner with any questions I had with the process.
Mindy Christian, Executive Director Arts Centre of York, Inc.
Ted Turnbull found the perfect new location for our business at an excellent price!
Amy Herwig, Founder/Owner Party Belles
Damian Reed was very professional. He took the time to learn about our distinct needs.
Laura Tauzin The Center for Creative Arts and Play Therapy
ROCK was very good to work with. Matt Czaus was very prompt with answers to questions. It was an enjoyable experience from start to finish.
Hazel Bertholdt Country Home Real Estate, Inc.
It was easy and educational. As someone who has never moved a commercial property, Nate Resh was very helpful throughout the process. He was patient working with me and also understood that I had to get certain approvals from our owner who is in a different state.
Lauren Hale, Northeast Regional Director Bear Staffing Services
A very good experience. We had a specific need within a budget and Damian Reed was able to provide a facility and price to meet our requirements.
Nick Bonfanti, Rental Manager Pengate Handling Systems Inc.
I would highly recommend John Birkeland. He made the purchase of my property exceptionally smooth. He quickly responded to any questions. A pleasant experience.
Minh Snyder, Owner Snyder Endodontics
Professional people that work hard to get the deal done. Great customer service.
Ali Arar, Managing Director Fimineco, LLC
John Birkeland is meticulous, well thought out and fair to all parties. He went through the property, gave suggestions on what needed to be done to market it properly, recommended the right people to implement what was needed, worked with my needs and concerns. And he came through with a good tenant. John was a pleasure to deal with.
Eli Akerman, Owner Hilltop Plaza, LLC
Ben Bode has always been accessible and knowledgeable. I feel comfortable that he always has my best interests in mind.
Tim Carrigan, Vice President Skyline Express
ROCK went ‘the extra mile’ in terms of time and commitment to finding a qualified buyer for our unique property. I will be referring potential clients to ROCK in the future.
Jeffrey Grove Trinity United Methodist Church
I wouldn’t be in the commercial rental business if it weren’t for the services provided by ROCK Commercial and, specifically, Kevin Hodge. I appreciate the friendship that Kevin and I have developed and respect the experience and advice that he provides.
Very professional brokers who have deep deal experience and well informed market insight.
Rebecca Shanaman, Attorney CGA Law Firm
ROCK was very good in finding the right tenant. They came through very quickly so that we did not have a lag in occupancy. Thank you.
Angela Kline Carroll’s Kitchen
Responsive, and representative of our interest in the transaction.
Jamie Keener, Director of Land Development Herbert, Rowland & Grubic, Inc.
Ben Bode was very helpful and responsive. It was a very good experience.
Jon Raab, Vice President Geo-Technology Associates, Inc.
A great company that puts integrity and their clients first.
Heather Kreiger was very professional. Did exactly what she said she would do.
Larry Hinkle, CEO TeleCom Business Solutions, Inc.
ROCK was a pleasure to deal with. As the attorney for the seller, they stayed in constant contact and made the sale a true team effort.
Larry Young CGA Law Firm
Very thorough and excellent communication from Greg Finkelstein. Always follows up and does what he can to bring two parties together to execute a lease.
Andrew Levine Adams County Realty, LLLP
Heather Kreiger was always helpful, was able to answer all of our questions or would find the answers to our question quickly and professionally.”
Elizabeth Kumler Healing Modalities
Experienced and knowledgeable.
Robert Kolanko Carpenter & Kolanko Partnership, L.P.
John Birkeland at ROCK went above and beyond to make my deal go through. Thanks again to John and his team!!
ROCK is very professional and knowledgeable in the office space market!
Frank Countess CGA Law Firm
Stacey Ankrum was very professional, easy to work with, enjoyable and got the job done quickly!
Peg Couch, Owner Better Day Books
Mike Katz is detailed oriented, thorough, attentive, and responsive and I would ask for no more. It doesn’t get any better than him.
Holly E. Holleran Meadowbrookland Company
Professional and prompt in responding to questions.